Care.doogee.com

Service & Support

DOOGEE's attentive service accompanies you with warmth.

Support Videos FAQ Manuals System Update Repair

IMEI Verification

Check the Internet activation time of cell phones and tablets

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Support Videos

Cell phones and tablets features video tutorials

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FAQ

Common Problems Troubleshooting Ideas and Solutions

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Repair

Online repair reporting for cell phones and tablets, repair progress inquiry, global service center inquiry

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Spare parts price list

Price query for cell phones and tablets repair parts

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Manuals

Download the user manual for cell phones and tablets

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System Update

Download cell phones and tablets system firmware, flashing and key writing tools

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Self-service repair guide

Cell phones and tablets repair SOP, disassembly and assembly video download

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Online Service

Manual customer service hours:

Monday to Friday: 9:00 - 18:00 (Beijing Time)

Customer Service Robot

The online customer service robot automatically answers questions, and customers can query FAQs, usage instructions, repair instructions and other after-sales issues by yourself.

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Global after-sales support

Global After-Sales Support email and WhatsApp contact information

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Contact Other Departments

Contact information for the company's switchboard, business and global sales channels

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