A：1. Please identify the location of the heat and the environment and circumstances under which it is getting hot, such as while charging, playing games, or playing videos while charging.
2. If the heat is only concentrated on the CPU, this is normal. Do not use or charge in high-temperature environments to avoid overheating.
3. Do not use the device while charging. The combined heat generated by system operation and charging can cause abnormally high device temperatures and may lead to accidents.
4. Rugged devices, due to their robust casing, may run 1-2°C hotter than other devices.
5. If the temperature rises abnormally during normal use, please check if too many programs are running in the background or if you are playing demanding games. Please close any unused background programs immediately.
6. If the device still overheats after ruling out the above issues, please stop using it immediately and have it inspected.