Q：Unable to recognize fingerprints
A：1. Sweat, dirt, or damage to the fingerprint sensor can affect fingerprint recognition. Please rule out these factors.
2. Please check if the fingerprint sensor button is worn or deformed.
3. After pressing your fingerprint, wait a few seconds to see if there is a delay in fingerprint recognition.
4. Restart the device. If it still cannot be recognized, please unlock with your password and re-enroll your fingerprint.
5. If all the above factors are ruled out, the fingerprint module may be faulty and requires after-sales service for repair.
