Q：Cannot hear the other party's voice during the call
A：1. Please ensure your device's call volume is adjusted to a suitable level.
2. Please turn on speakerphone mode during the call and check if the call is working properly via speakerphone.
3. Call other contacts to test if the problem lies with their network or device.
4. If you still cannot hear the other person after ruling out the above factors, the earpiece may be faulty and requires repair.
