Q:DK10 upgraded to the EU version of the system in July, and now the online upgrade cannot detect the new version.
A:After upgrading my DK10 EU version phone from Android 13 to Android 14 version 20240724 (Android 14 version number DOOGEE-DK10-EEA-Android14.0-20240724), a software bug was discovered. Therefore, the technical department promptly closed the online upgrade channel for this version, making it impossible to upgrade to other versions online. If your phone is already running version 20240724, please feel free to use it; this software bug will not affect your daily phone use. If you absolutely need to upgrade to a newer version, we recommend connecting your phone to a computer for flashing. Please provide photos of your phone's IMEI and system version number, and I will send you the download link for the latest firmware and tools.