Q：There was an incoming call, but the other party heard a message indicating that the phone was switched off or was already on another call.
A：1. Network issue: Please check if the network signal is weak. Try moving to an environment with a stronger signal, or restart your phone.
2. Incoming call rejection is set up or anti-harassment function is enabled: Please check the dial pad - Settings - Harassment Blocking to confirm if this function is enabled and if the caller ID is within the blocking range. Please unblock incoming calls and try again.
